27 April 2008

A Stimulating Conversation

This happened to Matthew a little time ago. He was approached by a little kid accompanied by his father to enquire about a game.

Little kid: Hello, would you happen to have the game 'Stimulator' for PC?
Matthew: Erm... ~_~'
Little kid's father: Shhhh, what are you saying, not 'Stimulator'... 'Flight Stimulator' for PC.
Matthew: (trying to hold in the laughter) I'm sorry sir, we're out of 'Stimulators' right now.

25 April 2008

Update Misinterpratation

I'm having loads of clients lately with games that freeze on their system. This is frequently solved with a simple automatic update which any console does when connected online, but a client usually misinterprets what an update really is. Here is a simple example:

Client: I have this PS3 and when I play a game normally say 'Assassin's Creed'... at certain times it freezes.
Me: Is your console connected to the Internet?
Client: No.
Me: No problem its just a simple update sir, I'll do it myself for you.
Client: Update? What's that? I just purchased this 2 weeks ago and you're telling me it's already out-of-date? You should be ashamed of yourself!
Me: Sir, updates are important to keep the console "Healthy" and always up to date with latest software. Also you can have more features in your console.
Client: But I still don't understand how this 'thing' does not have the latest update. In my opinion your company is not professional; You're importing expired stuff.
Me: The update got released this week...
Client: Whatever... hurry since I have my car double parked!

*me bangs head against wall*

23 April 2008

Why-Her-Less

This happened to Matt (a colleague) and me this morning while trying to sell his friend an HDMI Cable for her PS3.

Matt: Here's the cable you needed.
Her: Oh, so this is for the wireless internet?
Matt & Me: >.>  <.<

18 April 2008

PSP Tech Support

A client came to my office this morning complaining about a PSP problem:

Client: I have a problem with my PSP!!
Me: What's the problem?
Client: When I connect to the power supply, this works fine, but as soon as I take off the charger it goes off.
Me: Weird. Let's check it out... The battery is not here sir.
Client: PSP has a battery?

17 April 2008

Progress?! What be that?!

This occured in April '07 close to the PlayStation 3 Launch.

Me: Hello, how can I help you?
Client: I'd like some information on the PS3 please.
Me: Sure thing, next-gen PlayStation, Blu-Ray, HDD, Internet, bla bla bla... Backwards Compatibility.
Client: Oh, it takes PS2 and PS1 games also?!
Me: Yep.
Client: So the PS2 takes PS3 games also?
Me: No, Sir. PS2 games work on the PS3.
Client: What do you mean they don't work on the PS2?!
Me: Exactly what I said. Why would they release a PS-T-H-R-E-E if the games were compatible with the PS2?
Client: Oh that's bullshit! They are just making fun of people! Why wouldn't PS3 games work on a PS2?!
Me: But its much more powerful technology, the PS2 couldn't handle the games AT ALL.
Client: Oh don't give me these excuses, they just want to make more money off of people's backs!
Me: (trying to explain as calmly as I can what's the difference between the two)
Client: This is a travesty bla bla bla... bla.
Me: Yes! You're right! I totally understand your point. They're all thieves! Probably if you try to put a PS3 game in a PS2 it would work if not for some trickery from Sony!
Client: I'm glad we're seeing eye to eye on this matter. You should tell your boss about it!
Me: Yes Sir, I'll let him know immediately.
Client: Thanks, bye.
Me: Cheers!

(.__ .

16 April 2008

Nintendo Why: Mark II

Apart from the 'Nintendo Why(?)' one can also refer to the console as 'Nintendo Wi-Fi'. Yup... you heard it hear first... Nintendo Wi-Fi!

8 April 2008

Dark Cream Furniture

A client just asked me for a game called Unkarted: Dark Furniture... beh
Later.. I received a phone from a client asking if we have any stock left of 'Assassins Cream'


I'm feeling today will be one of those days :/

1 April 2008

Sense-Axis

Since I have some free time, I can post some info on the PS3's SixAxis Technology before I describe what exactly happened:





"A major feature of the controller is the ability to sense both rotational orientation and translational acceleration along all three dimensional axes, providing six degrees of freedom. Sony announced that because of the included motion sensors, the vibration feature of previous PlayStation controllers was removed, stating that the vibration would interfere with motion-sensing. That statement was proven false less than a year later, with the announcement of the DualShock 3."

Now here's a telephone conversation I was involved in, that just ended:
Client: My Controller isn't working properly.
Me: What's the problem exactly?
Client: [Problem Here]
Me: [Solution Here]
Client: Thanks for helping out, one last thing; I heard you are currently selling the DualShock 3 Controllers.
Me: Yes we do, they are currently at €[Price Here].
Client: Does it still have Sixth-Sense?

¬_¬