A lady bought a cordless phone from us last week. The next day she came complaining that her phone wasn't working. We checked it out and found that it was working properly.
The next day she showed up again and ended up arguing with my boss. They decided that the best thing to do is to send someone at her house.
The 'repair guy' connected the phone and when he picked up the handset and dialed a number he heard a message on the phone:
"Please top-up your EasyLine account to make further calls."
22 May 2008
20 May 2008
Date Of Birth Please
I recently had a call from a customer that needed some help with his console registration. Once a console is registered (via Serial Number) on their official website, goodies, newsletters and 'points' are given to the user.
The registration usually asks for the User details. The client was confused whether he should type in his actual Date of Birth or the Console's Date of Birth.
Apparently he was going to enter today's date as the console was 'born' today.
The registration usually asks for the User details. The client was confused whether he should type in his actual Date of Birth or the Console's Date of Birth.
Apparently he was going to enter today's date as the console was 'born' today.
7 May 2008
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