This is actually how a Wiimote came in last week... I'm liking the Jacket design better this way ;P
11 February 2009
10 January 2009
17 October 2008
Religion Distribution
1 - Islam
2 - Christianity
3 - Judaism
4 - Hinduism
5 - Buddhism
6 - Non-religious
As you can see from the Map above; the Religion Distribution is quite complicated hence this is why you should always purchase a Multi-Religion DVD Player.
24 September 2008
Sunburned
Client came in with a PSP that he said "got damaged when he left it under a spotlight".
Check out the photos:
Check out the photos:
19 June 2008
Giving Up
I hate it when you have to give up on a client just so he can state he is right (although he/she is so so SOOOOO wrong) before leaving (usually without purchasing anything).
This happens a lot in my work place, say today; A client asked me about a specific game which its release date is still unknown as of today. The client kept on rambling that he's 100% sure that the game is out (damn you teasers!) and he was not determined to leave until I agreed with him. I have proof, I know I'm right but I also know things could get worse if I disagree, so eventually...
...I give up and let him/her win... again :(
I hate it!
This happens a lot in my work place, say today; A client asked me about a specific game which its release date is still unknown as of today. The client kept on rambling that he's 100% sure that the game is out (damn you teasers!) and he was not determined to leave until I agreed with him. I have proof, I know I'm right but I also know things could get worse if I disagree, so eventually...
...I give up and let him/her win... again :(
I hate it!
02 June 2008
No. 1 Resident Evil Fan!!
This happened to me some time ago...
A guy came to my office for some small setting on his PS2 and while we were talking he asked me if any new Resident Evil game is coming out. I told him the next installment will be on PS3 next year. He said that he was the BIGGEST Resident Evil fan in the country, he kept saying that he played all games, bla bla bla... and continued babbling for around 15 min.
As I am a Resident Evil fan, I asked him "Did you like Resident Evil 4?"
He promptly replied "Oh my God! There's a Resident Evil 4?"
I answered "It came out almost 2 years ago!" >.<
A guy came to my office for some small setting on his PS2 and while we were talking he asked me if any new Resident Evil game is coming out. I told him the next installment will be on PS3 next year. He said that he was the BIGGEST Resident Evil fan in the country, he kept saying that he played all games, bla bla bla... and continued babbling for around 15 min.
As I am a Resident Evil fan, I asked him "Did you like Resident Evil 4?"
He promptly replied "Oh my God! There's a Resident Evil 4?"
I answered "It came out almost 2 years ago!" >.<
22 May 2008
Hello? Hello??
A lady bought a cordless phone from us last week. The next day she came complaining that her phone wasn't working. We checked it out and found that it was working properly.
The next day she showed up again and ended up arguing with my boss. They decided that the best thing to do is to send someone at her house.
The 'repair guy' connected the phone and when he picked up the handset and dialed a number he heard a message on the phone:
"Please top-up your EasyLine account to make further calls."
The next day she showed up again and ended up arguing with my boss. They decided that the best thing to do is to send someone at her house.
The 'repair guy' connected the phone and when he picked up the handset and dialed a number he heard a message on the phone:
"Please top-up your EasyLine account to make further calls."
20 May 2008
Date Of Birth Please
I recently had a call from a customer that needed some help with his console registration. Once a console is registered (via Serial Number) on their official website, goodies, newsletters and 'points' are given to the user.
The registration usually asks for the User details. The client was confused whether he should type in his actual Date of Birth or the Console's Date of Birth.
Apparently he was going to enter today's date as the console was 'born' today.
The registration usually asks for the User details. The client was confused whether he should type in his actual Date of Birth or the Console's Date of Birth.
Apparently he was going to enter today's date as the console was 'born' today.
19 May 2008
Mmm... Wrong Size
I just had a client that came here to update his console.
While the update was in progress the client asked me what time the TV section usually opens. I promptly replied "At 4.00pm, Sir".
Apparently the client wanted to check about a TV. He wanted to know if a 32" LCD would fit in a 30" space. Hope he meant the other way round ;P
While the update was in progress the client asked me what time the TV section usually opens. I promptly replied "At 4.00pm, Sir".
Apparently the client wanted to check about a TV. He wanted to know if a 32" LCD would fit in a 30" space. Hope he meant the other way round ;P
14 May 2008
Poor Excuses
I'm having loads of clients that come here with their consoles to be checked. If it is a faulty machine, we usually replace the system for free (if it's still under warranty) but we need a warranty certificate or at least a proof-of-purchase to do so. I'm pretty frustrated with customers giving out poor excuses that they might have lost it while shifting from one place to another or that it should be in a box in the garage or somethin.
Oh come on... can you please change the music and try to find a better excuse. It's a warranty for cryin' out loud, YOU SHOULD TAKE CARE OF IT!
I had six/seven clients this week stating the above.
Oh come on... can you please change the music and try to find a better excuse. It's a warranty for cryin' out loud, YOU SHOULD TAKE CARE OF IT!
I had six/seven clients this week stating the above.
07 May 2008
27 April 2008
A Stimulating Conversation
This happened to Matthew a little time ago. He was approached by a little kid accompanied by his father to enquire about a game.
Little kid: Hello, would you happen to have the game 'Stimulator' for PC?
Matthew: Erm... ~_~'
Little kid's father: Shhhh, what are you saying, not 'Stimulator'... 'Flight Stimulator' for PC.
Matthew: (trying to hold in the laughter) I'm sorry sir, we're out of 'Stimulators' right now.
Little kid: Hello, would you happen to have the game 'Stimulator' for PC?
Matthew: Erm... ~_~'
Little kid's father: Shhhh, what are you saying, not 'Stimulator'... 'Flight Stimulator' for PC.
Matthew: (trying to hold in the laughter) I'm sorry sir, we're out of 'Stimulators' right now.
25 April 2008
Update Misinterpratation
I'm having loads of clients lately with games that freeze on their system. This is frequently solved with a simple automatic update which any console does when connected online, but a client usually misinterprets what an update really is. Here is a simple example:
Client: I have this PS3 and when I play a game normally say 'Assassin's Creed'... at certain times it freezes.
Me: Is your console connected to the Internet?
Client: No.
Me: No problem its just a simple update sir, I'll do it myself for you.
Client: Update? What's that? I just purchased this 2 weeks ago and you're telling me it's already out-of-date? You should be ashamed of yourself!
Me: Sir, updates are important to keep the console "Healthy" and always up to date with latest software. Also you can have more features in your console.
Client: But I still don't understand how this 'thing' does not have the latest update. In my opinion your company is not professional; You're importing expired stuff.
Me: The update got released this week...
Client: Whatever... hurry since I have my car double parked!
*me bangs head against wall*
Client: I have this PS3 and when I play a game normally say 'Assassin's Creed'... at certain times it freezes.
Me: Is your console connected to the Internet?
Client: No.
Me: No problem its just a simple update sir, I'll do it myself for you.
Client: Update? What's that? I just purchased this 2 weeks ago and you're telling me it's already out-of-date? You should be ashamed of yourself!
Me: Sir, updates are important to keep the console "Healthy" and always up to date with latest software. Also you can have more features in your console.
Client: But I still don't understand how this 'thing' does not have the latest update. In my opinion your company is not professional; You're importing expired stuff.
Me: The update got released this week...
Client: Whatever... hurry since I have my car double parked!
*me bangs head against wall*
23 April 2008
Why-Her-Less
This happened to Matt (a colleague) and me this morning while trying to sell his friend an HDMI Cable for her PS3.
Matt: Here's the cable you needed.
Her: Oh, so this is for the wireless internet?
Matt & Me: >_> ' <_<
Matt: Here's the cable you needed.
Her: Oh, so this is for the wireless internet?
Matt & Me: >_> ' <_<
18 April 2008
PSP Tech Support
A client came to my office this morning complaining about a PSP problem:
Client: I have a problem with my PSP!!
Me: What's the problem?
Client: When I connect to the power supply, this works fine, but as soon as I take off the charger it goes off.
Me: Weird. Let's check it out... The battery is not here sir.
Client: PSP has a battery?
Client: I have a problem with my PSP!!
Me: What's the problem?
Client: When I connect to the power supply, this works fine, but as soon as I take off the charger it goes off.
Me: Weird. Let's check it out... The battery is not here sir.
Client: PSP has a battery?
17 April 2008
Progress?! What be that?!
This occured in April '07 close to the PlayStation 3 Launch.
Me: Hello, how can I help you?
Client: I'd like some information on the PS3 please.
Me: Sure thing, next-gen PlayStation, Blu-Ray, HDD, Internet, bla bla bla... Backwards Compatibility.
Client: Oh, it takes PS2 and PS1 games also?!
Me: Yep.
Client: So the PS2 takes PS3 games also?
Me: No, Sir. PS2 games work on the PS3.
Client: What do you mean they don't work on the PS2?!
Me: Exactly what I said. Why would they release a PS-T-H-R-E-E if the games were compatible with the PS2?
Client: Oh that's bullshit! They are just making fun of people! Why wouldn't PS3 games work on a PS2?!
Me: But its much more powerful technology, the PS2 couldn't handle the games AT ALL.
Client: Oh don't give me these excuses, they just want to make more money off of people's backs!
Me: (trying to explain as calmly as I can what's the difference between the two)
Client: This is a travesty bla bla bla... bla.
Me: Yes! You're right! I totally understand your point. They're all thieves! Probably if you try to put a PS3 game in a PS2 it would work if not for some trickery from Sony!
Client: I'm glad we're seeing eye to eye on this matter. You should tell your boss about it!
Me: Yes Sir, I'll let him know immediately.
Client: Thanks, bye.
Me: Cheers!
(.__ .
Me: Hello, how can I help you?
Client: I'd like some information on the PS3 please.
Me: Sure thing, next-gen PlayStation, Blu-Ray, HDD, Internet, bla bla bla... Backwards Compatibility.
Client: Oh, it takes PS2 and PS1 games also?!
Me: Yep.
Client: So the PS2 takes PS3 games also?
Me: No, Sir. PS2 games work on the PS3.
Client: What do you mean they don't work on the PS2?!
Me: Exactly what I said. Why would they release a PS-T-H-R-E-E if the games were compatible with the PS2?
Client: Oh that's bullshit! They are just making fun of people! Why wouldn't PS3 games work on a PS2?!
Me: But its much more powerful technology, the PS2 couldn't handle the games AT ALL.
Client: Oh don't give me these excuses, they just want to make more money off of people's backs!
Me: (trying to explain as calmly as I can what's the difference between the two)
Client: This is a travesty bla bla bla... bla.
Me: Yes! You're right! I totally understand your point. They're all thieves! Probably if you try to put a PS3 game in a PS2 it would work if not for some trickery from Sony!
Client: I'm glad we're seeing eye to eye on this matter. You should tell your boss about it!
Me: Yes Sir, I'll let him know immediately.
Client: Thanks, bye.
Me: Cheers!
(.__ .
16 April 2008
Nintendo Why: Mark II
Apart from the 'Nintendo Why' one can also refer to the console as 'Nintendo Wi-Fi'. Yup... you heard it... Wi-Fi!
08 April 2008
mmmmm... Cream
I've just received a phone from a client asking if we have any stock left of 'Assassins Cream'
Uncharted: Drake's Fortune
Telephone conversation...
Me: Hello how may I help you?
Client: I need some help on a game please...
Me: What is the game?
Client: Unkarted: Dark Furniture
Me: Yeah, Right, (trying to act normal), What is the problem?
Client: I have some dumb animals statues and cannot find a way to put them behind each other.
Obviously I was very confused because I didn't have the strength to help him out as I was trying to come back in one piece after a really good laugh!!
Me: Hello how may I help you?
Client: I need some help on a game please...
Me: What is the game?
Client: Unkarted: Dark Furniture
Me: Yeah, Right, (trying to act normal), What is the problem?
Client: I have some dumb animals statues and cannot find a way to put them behind each other.
Obviously I was very confused because I didn't have the strength to help him out as I was trying to come back in one piece after a really good laugh!!
01 April 2008
Sense-Axis
Since I have some free time, I can post some info on the PS3's SixAxis Technology before I describe what exactly happened:
Now here's a telephone conversation I was involved in, that just ended:
Client: My Controller isn't working properly.
Me: What's the problem exactly?
Client: [Problem Here]
Me: [Solution Here]
Client: Thanks for helping out, one last thing; I heard you are currently selling the DualShock 3 Controllers.
Me: Yes we do, they are currently at €[Price Here].
Client: Does it still have Sixth-Sense?
Me: Yes it does have SixAxis Technology.
Client: Thank you for your help.
¬_¬
"A major feature of the controller is the ability to sense both rotational orientation and translational acceleration along all three dimensional axes, providing six degrees of freedom. Sony announced that because of the included motion sensors, the vibration feature of previous PlayStation controllers was removed, stating that the vibration would interfere with motion-sensing. That statement was proven false less than a year later, with the announcement of the DualShock 3."
Now here's a telephone conversation I was involved in, that just ended:
Client: My Controller isn't working properly.
Me: What's the problem exactly?
Client: [Problem Here]
Me: [Solution Here]
Client: Thanks for helping out, one last thing; I heard you are currently selling the DualShock 3 Controllers.
Me: Yes we do, they are currently at €[Price Here].
Client: Does it still have Sixth-Sense?
Me: Yes it does have SixAxis Technology.
Client: Thank you for your help.
¬_¬
26 March 2008
Notebooks vs Laptops
Client: Can you help us out with some Laptops please?
Me: Sure... we got this [Specs Here], this [Specs Here] and also this
Client: But these arn't Laptops, these are Notebooks!
Me: er... I'm sorry?
Client: These are Notebooks! I'm not searching for Notebooks. Do you have any Laptops?
Me: Erm.... I'm really sorry sir but we only stock Notebooks
Me: Sure... we got this [Specs Here], this [Specs Here] and also this
Client: But these arn't Laptops, these are Notebooks!
Me: er... I'm sorry?
Client: These are Notebooks! I'm not searching for Notebooks. Do you have any Laptops?
Me: Erm.... I'm really sorry sir but we only stock Notebooks
25 March 2008
24 March 2008
Genji
One of the many words which is hard to pronounce apparently is Genji.
Pronounced incorrectly: 'Jen-yi'
Not just your standard Samurai... Genius Samurai's!
Pronounced incorrectly: 'Jen-yi'
Not just your standard Samurai... Genius Samurai's!
Introduction
So here we go…
As a sales representative, I deal with tons and tons of clients. Here, I list the dumb stuff I usually come across at work. This may be updated daily, monthly or yearly, depending on the average idiotic customer. Unless I get promoted (yeah right) or fired (more like it), I’ll make sure I’ll keep a log of every single idiotic event I’ll experience. This can start from the now famous ‘Nintendo Why’; to a client showing me his thumb and index finger as a reply after I inquired what size of Sony Memory Stick does he/she want.
A post may contain a minimum of one phrase (or quote) to an entire conversation (no real names will be mentioned). I usually don’t keep any logs of any events, but I am willing to keep this as something to look back in the future. I hope I don’t offend anyone, remember:
The Customer Is Always Right (unfortunately)
As a sales representative, I deal with tons and tons of clients. Here, I list the dumb stuff I usually come across at work. This may be updated daily, monthly or yearly, depending on the average idiotic customer. Unless I get promoted (yeah right) or fired (more like it), I’ll make sure I’ll keep a log of every single idiotic event I’ll experience. This can start from the now famous ‘Nintendo Why’; to a client showing me his thumb and index finger as a reply after I inquired what size of Sony Memory Stick does he/she want.
A post may contain a minimum of one phrase (or quote) to an entire conversation (no real names will be mentioned). I usually don’t keep any logs of any events, but I am willing to keep this as something to look back in the future. I hope I don’t offend anyone, remember:
The Customer Is Always Right (unfortunately)
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